Frequently asked questions

Paper has a natural matte texture and works best on dry packaging — boxes, bags and jars kept in dry conditions. Film resists moisture, grease and abrasion, so it's the choice for cosmetics, drinks and anything that goes in the fridge or the bathroom.

White or clear film, ideally laminated. Film labels keep their shape and don't peel off with condensation, and the laminate gives the print extra protection. We don't recommend paper labels for damp packaging.

When you want a “no-label” look — on glass or clear packaging only your design shows. On clear film we recommend printing a white ink layer under the colours: without it the colours let light through and look washed out.

These are metallised materials for a premium finish — logos and details shine like foil, but without the cost of a printing plate, so they suit short runs too. As with clear film, we suggest a white base under the colours so the print stays rich and the metallic shine shows exactly where you want it.

Yes — we have food-safe materials that we use for honey, cheese, spice and drink labels. If the packaging is in direct contact with food, drop us a line and we'll choose the right material and adhesive.

Lamination protects the print from moisture, abrasion and sunlight, so we recommend it for almost any packaging that gets handled. Gloss laminate makes colours more vivid and reflects light; matte tones them down, looks more understated and doesn't show fingerprints.

Laminated film labels are suitable outdoors too — they withstand rain and changes in temperature. How long they last depends on the exact conditions, so if the stickers will be in constant sunlight or on outdoor equipment, drop us a line and we'll advise on the right combination.

You'll see all your orders and their statuses, uploaded artwork and saved delivery addresses in one place. A repeat order takes just a few clicks — no need to pick the options again or resend files.

Yes — every completed order has a “Repeat order” button. It loads the same options, the same artwork and the same quantity, which you can freely adjust before confirming.

In the “Artwork” section of your account. There you'll see a preview of each design and the orders it was used in, so you don't need to send the file again when you reorder — just pick the one you've already uploaded.

When we prepare the artwork — for example, for QR code stickers — we send you the finished version for approval. You can review and approve it in your account or by email, and we only start printing once you've approved it.

Yes — your account shows which stage your order is at: received, files checked, in production or shipped. We also email you about the most important updates.

No — you can order without an account. But with an account, repeat orders are much quicker, and your full order history and artwork are always to hand.

Yes — businesses can save their company details in the account, so invoices are issued automatically with the right details, and multiple delivery addresses come in handy if you ship to different shops or warehouses.